Jessica Arredondo
UX Linguist + Analyst

I help organizations understand how language, media, and design influence human behavior through discourse analysis + communication research.

Selected Work

Survey Design, AI, & Brand Language

Research + case studies exploring language, technology, discourse, and meaning-making in digital environments

Using corpus linguistics, I examined how two screenwriters construct knowledge, certainty, and doubt through dialogue.

I investigated the linguistic strategies Reddit users use to explain + legitimize romantic relationships with AI chatbots.

I investigated how linguistic framing affects consumer perceptions of health, sustainability, and product value.

I designed a community-informed survey instrument to measure water insecurity among unhoused populations in PDX.

An opinion piece on the promises + the pitfalls of GenAI.

View the Work

Field Notes

Linguistics +communication

My work analyzes how linguistic framing affects attention, behavior, and meaning in media + digital experiences. I translate complex patterns in discourse analysis, communication research, and technological literacy into research-based insights that support stronger motivation + outcomes.

Research Areas

Linguistic Framing
Digital Literacy
AI Conversation Analysis
Discourse + Identity
UX + Meaning-Making

Professional

experience

PSU | Grader, CEE | 3 months

PSU | Research Assistant | 2.5 years

Handshake AI | Research Fellow | 1 year

PSU + Street Roots | Survey Designer | 3 months

PSU | Teaching Assistant | 3 months

PSU + PCC | Teaching Assistant | 3 months

Skills

Research; Analysis; Design

Discourse + Interaction Analysis, Human-AI Interaction Analysis, Corpus-Based Research, Grounded Theory, Statistical Analysis, Research Synthesis, Survey Design, Linguistic Data Annotation, Ethnographic Interview Methods, Pragmatics & Linguistic Analysis

Conversation Design, AI Prompt Strategy, Accessibility & Plain Language, Content Strategy, Information Architecture, Cross-Cultural Communication, Curriculum + Information Design, User Experience Writing, Technical Feedback & Assessment

HTML/CSS, JavaScript (Front-End), AntConc, Microsoft Office Suite, WordPress, Elementor,

Academic Nods

Kind words + Faculty Endorsements

“We [...] discussed various challenges associated with engineering students’ predisposition to writing and the impact of technology advancements including artificial intelligent chatbots on their learning. Her open communication style and her responsive and timely turnaround of graded assignments instilled a level of comfort with me and a level of consistency with the students.”

Peter Dusicka

Ph.D., PE | Department Chair and Professor | Department of Civil and Environmental Engineering | Portland State University

“[...] Her original research essay — "How Reddit Users Linguistically Navigate Love + AI" —synthesized discourse analysis, digital literacy, and emerging technology scholarship to assess the speech conventions of people who’d built & fallen in love with AI companions. It’s both timely & rigorous work.”

Kathi Inman Berens

Ph.D. Professor | Book Publishing and Digital Humanities | Portland State Department of English

“ [...] Her academic and research work has given her a detailed understanding of how people process and understand language, discourse processes, academic register, and language variation. [...] She also understands the relationship between language and identity and how important it is to support all the languages and varieties of language people use.”

Lynn Santelmann

Ph.D. Department Chair and Professor | Applied Linguistics | Portland State University

Let’s connect; I’m only one click away

Jessica ArredondoUX Linguist + Analyst